Dialogue HR handles disciplinary, grievance, and gross misconduct cases end to end. AI-tailored investigation questions aligned to your policy. Legally robust outcome letters that prevent tribunal cases. Built for multi-site retail.
spoke to J re shift on 14th, said phone was broke or sumthing, not sure if true, need to check with S maybe, didn't get full story tbh will chase up later
Employee stated the store phone line was unreachable on the morning of the 14th, so contact was attempted via the team group chat instead. Manager confirmed no message was received. Statement logged, follow-up scheduled with a witness.
A handful of managers travel constantly to handle every case. Approaches vary from site to site. Notes are handwritten and easy to challenge. When a case reaches tribunal, inconsistent process is what breaks it, and the bill covers legal fees, lost management time, weeks of disruption, and brand damage that doesn't show up on any invoice.
Any manager can open a case and begin remotely, from a phone, tablet, laptop, or any device. No travel, no specialist required.
Manager, employee, and any witnesses join the same session from wherever they are.
Speech-to-text records the interview accurately as it happens. No handwritten notes.
Each investigation follows questions generated from your own company policy, so every manager asks the right thing, every time.
Everyone signs off in the platform. Nothing printed, nothing misplaced.
Investigation, disciplinary hearing, and any appeal each run as their own session, all under the same case file. Once the case reaches its conclusion, a legally robust outcome letter is generated automatically and sent straight to HR.
Every question, every answer, transcribed in real time, so nothing depends on a manager's handwriting or memory.
"After fifteen years in retail, I've seen the real cost of messy investigations: the travel, the delays, the tribunal losses, the brand damage. Dialogue HR solves what I've watched break businesses."
Fully GDPR compliant across every stage of the investigation process.
Zero data retention policy: sensitive case data is removed once a case is signed off.
Role-based permissions, so people only ever see what their role requires.
Multi-site retail: the sector this was designed around from day one.
Stop bleeding millions to inconsistent investigations. Join the retailers running every case remotely, consistently, and legally robust from day one.